On January 1, 2014, Michelle Allen was formally appointed to the position of Chief Executive Officer of GKMS (GraceKennedy Money Services) Group of companies. Prior to this appointment, Michelle was the Chief Operating Officer (COO), GKMS, a role which she assumed in August 2012. As COO she was responsible for providing effective and inspiring leadership to the GKMS Team, while focusing on strategic direction, internal systems and process improvements.
Currently her responsibility spans eleven countries with oversight for the Trinidadian, Guyanese and Eastern Caribbean markets as well as the areas of Business Development and Information Technology. Since joining GraceKennedy Remittance Services in 1993 as Supervisor of Administration and Operations, Michelle has held the positions of Operations Manager, Vice President – Regional Markets, Vice President, Operations and Chief Compliance Officer.
She is also credited for leading the expansion of GKMS into new Caribbean markets. Michelle’s experience is wide ranging as she has also gained considerable exposure to the operations in the North American and United Kingdom markets. Michelle holds an MBA in International Business from the University of the West Indies, Mona, Jamaica and a B.A. in Psychology and Spanish from the State University of York-Oswego.
She chairs the boards of the GKMS Cayman and Turks and Caicos Islands and is a Director on the Boards of GKRS, GraceKennedy T&T Ltd., GKRS Guyana, and GKMS countries in the Eastern Caribbean.